Sunshine Holiday Hotel

Originally, the front desk requested to check out at 2 o'clock, because the car came to pick us up at 2 o'clock. I returned to the room at around 1 o'clock, and the aunt had already cleaned the room. Then I sat downstairs for an hour. The handover was not in place.

The room is extremely poorly soundproofed. I fell asleep at 12:00 midnight and was woken up by the chattering of the people next door. I asked the waiter to change rooms, but was told that there were only rooms next to the air-conditioning main panel. I went to check and it was even noisier. I had no choice but to contact the waiter again and he moved me to a room on another floor at the same location. There are problems: 1. The room is extremely poorly soundproofed. The price of a 330-room room is comparable to that of a 4-star hotel. I have never stayed in a room with such poor soundproofing. 2. They refused to adjust to other quiet rooms. The first time they firmly said there were no other quiet rooms. They didn't adjust to other rooms until 2:00, saying they were reserved for regular customers. 3. The room was under renovation and there was only one available elevator, which was occupied by moving renovation materials. I waited for a long time to check out but no elevator came up, so I had to walk down the stairs to check out. It's extremely poor, and I deserve a very bad review!

The room is old and the service is not very good. I changed the room the next day and the noise was less. The breakfast was delicious.

All are so-so, not recommended

服務：非常差，非常差 1.我們入住酒店兩天退房，前一晚跟前台説過第二天要退房，詢問停車費事項。第二天一早出門碰到客房阿姨跟她説我們今天要退房。然後因為當天考試趕着出門了，考試考一天。 2.因為考試考一天，我們回來已經5點多了。回來跟前台説我們要退房，酒店要多收我們半天房費。考試手機無法接聽，前台説自己打過兩次電話沒人接聽，説自己過打電話就是通知到了。我們積極解釋是事出有因，希望對方通融，不應該收取這多出來的費用，一大早出門考試來不及。但是溝通無果，而且酒店態度非常差，經理也死活不出麪解決，就推給前台和值班人員來説這件事。 3.酒店態度非常差，服務不人性化，還非常囂張的説我要投訴就投訴去吧看誰理我！！！我確實打了兩個官方電話，一個消費者熱線，至今沒有給我回復。一個某某0，來了都是幫着酒店説話，完全沒有站在消費者的角度去協商，一直説我們有問題，沒多久就走了，這裏麪的貓膩我就不説了，大家應該都看得出來。 我在攜程上也有投訴，攜程服務態度很好，積極溝通和商量事宜。 4.第一次住酒店遇到這樣的問題真的很生氣，對方沒有解決問題的態度，衹知道從消費者手裡收錢賺錢。全季，漢庭等都沒有這樣的情況出現，衹是這附近沒有這些酒店。 5.所以大家要住這家酒店的都注意一下，記得避雷！！！萬一遇到什麼糾紛吃虧的是大家！！ 設施：老舊 環境：一般

房間乾淨、服務熱情